• What requirements do I need to run Eshot?

A web browser like Internet Explorer or Firefox and an Internet connection. We’ll provide you with access details to the Eshot system where you’ll be able to access your account anywhere that has a internet connection.

• Can I have custom fields like First name, Last name, Address in my web form?

Yes Eshot has the ability to allow unlimited “custom fields” which can include names, addresses, dates and more.

• Can I use an existing user database with Eshot?

In short yes we can offer a development service to plug a database feed into your account. You will need to contact us and speak with a web development team to have a quote produced though.

• Does this Eshot require me to download a browser plug-in?

No Eshot is a self contact standards based web platform and as such is self contained.

• Can Eshot inform me of new subscribers?

Yes your can set your Eshot account to e-mail you each time a new contact signs up via a web form.

• Doe’s Eshot support un-subscribing?

Yes, as part of the WYSIWYG editor you can give all users the option to un-subscribe which is required by UK law.

• Can I bulk mail with Eshot?

We always find this a grey question if your e-mails are legal and don’t exceed your monthly quota you can send any many as you need, if we deem you actions to be “spamming” we may have to review your account.

• Can I personalise the e-mails I send out?

Yes. Using the custom fields which are easy to set-up, you can place any part of their information you've collected in your communcation. So If you wanted to so their name you can use %%name%% in your text and it will print the name of the person attached to the e-mail address the message has been sent to which saves alot of time.

• Can I use a HTML template?

Yes, We provide a range of built in HTML templates as well as a custom design service, but you are more than welcome to implement your own.

• How will I know Eshot is working?

Once you have sent out a campaign you can review the reports and analytics to see who opened your e-mail, who refused, who un-subscribed and you sent it to a friend.